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Faq

In this area you will find answers to the most frequently asked questions regarding online purchases: returns, refunds, shipments, payments and much more.


Shipping and returns

Can I ship the return with a different courier from the one that delivered the product to me?

Yes, you can send the return using a different courier.

Where can I send the return?

You can send it at:

Le Magie Boutique
Via delle Mura, 93
70019, Triggiano (Ba) – ITALY

I have filled out the return form but I don't want to return it

There is no need to cancel the return request, we are happy that you have changed opinion

Can I make multiple orders in one box?

Sure, you can combine multiple orders in one shipment.

Can I track the shipment of my order?

Sure, when we send your order we will send you the tracking code and instructions to track it.

What are the shipping costs?
Zone Range Cost
Italy Free
UE From 0 to € 90,00 € 15,00
UE Over € 90,00 Free
Rest of the world From 0 to € 120,00 € 35,00
Rest of the world Over € 120,00 Free

Payments

What are the accepted payment methods?

We accept the followings payments methods:

Bank transfer:
LEMAGIESAS
IT10N0311141410000000002337

PayPal:
to buy online conveniently, without having to enter credit card information on the site. The account is debited upon completion of the order. To register a new PayPal account, visit paypal.com.

Which currency can I use?

The currencies available on our ecommerce are: Euro, US Dollar and British Pound.

Euro: is used throughout the European Union;

British pound: in the countries of the United Kingdom;

US dollar: it is used for all other countries.

Are payments secure?

All data passing through “The Magic Boutiques” are protected by SSL protocol for safe browsing.

Payment is guaranteed by PayPal to the same security fees.

Are my personal data safe?

The data relating to credit cards and external accounts are managed by PayPal and are not stored in our database.

Personal information regarding addresses and telephone numbers, on the other hand, are kept safe in our database.

For more information see the page on Privacy.

Orders

I placed the order but I did not receive the email. What should I do?

Contact us at info@lemagieboutique.com

How can I check the status of my order?

In the “My profile” section you can check the status of your order. If you do not find what you are looking for, you can contact us in the Customer Service section by entering the code of your order.

How to buy?

How can I recognize the right size?

Safe payments on:

Pagamenti sicuri con carta di credito e PayPal

© Le Magie Sas
Via delle mura, 93 - Triggiano (Ba)
PIVA 07795030720